Privacy Policy

Sentir Technologies, LLC ("Sentir," "we," "us," or "our") operates sentir-tech.com (the "Site") and provides AI-powered HVAC monitoring and diagnostics for commercial property owners and managers. This policy explains what information we collect through the Site, how we use it, and the choices you have. It applies to visitors and to anyone who submits information through our contact or demo-request form.

Information We Collect

Information you provide. When you fill out our Contact form to request a demo or ask a question, we collect what you enter — typically your name, email address, company or property name, and the details of your message. That form is hosted for us by HubSpot, a third-party service provider; HubSpot processes the submission on our behalf and we receive the resulting record.

Information collected automatically. Like most websites, our hosting provider logs basic technical data for every visit — such as IP address, browser and device type, and pages viewed — for security and site-operation purposes. We do not currently run third-party analytics or advertising trackers on the Site.

Cookies. The Site uses a small number of cookies stored in your browser to remember your cookie-consent choice and to support the Contact form once you've accepted. You'll see a banner on your first visit asking you to accept or decline; declining simply means the form-related script won't load until you change your mind, which you can do anytime using the small settings icon that appears in the corner of the page.

How We Use Your Information

• To respond to demo requests and questions submitted through the Contact form
• To communicate with you about Sentir's hardware, monitoring plans, and pricing
• To operate, secure, and improve the Site
• To meet legal, accounting, or regulatory requirements

We do not sell your personal information, and we do not use it for third-party advertising.

How We Share Information

We share information only with the service providers who help us run the Site and respond to inquiries — currently HubSpot (form handling and communications) and Bluehost (web hosting) — and only to the extent needed for them to provide that service. We may also disclose information if required by law, or in connection with a merger, acquisition, or sale of business assets.

Data Retention

We keep information from Contact form submissions for as long as it's useful to our business relationship with you, or as required to meet legal, accounting, or reporting obligations, after which we delete or anonymize it.

Your Rights and Choices

You can ask us to access, correct, or delete the personal information we hold about you, or ask what we've collected, by emailing us at the address below. You can also change your cookie-consent choice at any time using the reopen icon in the corner of any page. We'll respond to verified requests within a reasonable time.

Children's Privacy

The Site is intended for commercial property owners, managers, and their teams. It is not directed at children, and we do not knowingly collect personal information from anyone under 16.

Security

We use reasonable administrative and technical safeguards to protect the information we collect. No method of transmission or storage is completely secure, so we can't guarantee absolute security.

International Visitors

Sentir operates from the United States, Canada, and Costa Rica. If you contact us from outside the United States, your information will typically be processed and stored in the United States by us or by our service providers.

Changes to This Policy

We may update this policy from time to time. If we make material changes, we'll update the effective date above. Continued use of the Site after a change means you accept the updated policy.

Contact Us

Questions about this policy or your information can be sent to gray.alton@smart-aire.com.